Answers To Your Questions

Shopping Information

HOW MUCH DOES SHIPPING COST?
We offer free domestic shipping in the continental United States for orders over $50. Orders below $50 are subject to a flat rate fee for ground shipping.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Most orders received by 2:00 pm EST are shipped the same day.  Orders are shipped via UPS or FedEx and will arrive in 1-5 business days depending on where you are located in the country.  Click here for Fedex Ground Map
DO YOU SHIP INTERNATIONALLY?
Yes, we do ship internationally.  Orders shipped outside of the United States will be shipped the most economical service available.
WHAT SHIPPING METHODS ARE AVAILABLE?
Our primary methods of shipping are UPS Ground and FedEx Ground.  We do offer expedited shipping methods, which will be at the customers expense.
CAN I RETURN AN ITEM?
All sales of personal protective equipment (PPE) are final.  All stock items may be returned for credit within 60 days of the date of invoice, minus a minimum 15 percent restocking fee.  Special-order items cannot be returned for credit.  Before returning any item, you must contact us to request an authorization for the return.  Failure to do so can delay the issuance of your credit.  No returns will be credited after 60 days from date of invoice.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Visa, Master Card, American Express, Discover, Apple Pay, Google Pay and more.
IS BUYING ON-LINE SAFE?
Yes! Our store is Shopify secure. Shopify meets Payment Card Industry (PCI) standards. Shopify takes every step to keep user data secure and private.

Orders and Returns

HOW DO I PLACE AN ORDER?
Simply shop, add items to your cart, check out and pay online through Shopify Payments.  We accept Visa, Master Card, American Express, Discover, Apple Pay, Google Pay and more.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No. Accounts are optional.
WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?
Access our live chat support or send an email to orders@cleanlife.com. You can also call or support team weekdays from 9am to 5pm at 1 (800) 316-2532.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Just contact our team for support.
HOW DO I TRACK MY ORDER?
After an order has been fulfilled from CLEANLIFE's warehouse, tracking information will be sent to the email address provided when placing the order.  Tracking can be done conveniently online through either the UPS or FedEx websites.